myFlowerShop.com.ph is your one-stop flower shop for all your flower and gift-giving needs. Whether it’s Valentine’s Day, Mother’s Day, Christmas, or any other special occasion, whatever your reason in any season, send flowers to your loved ones, like your mother, girlfriend or wife, boyfriend or husband, special love, and significant other. We have the flowers just for you! Specially designed and selected to fit your budget, choose by flower type, occasion, or intended recipient, and we’ll send your order, in tip-top condition, with our own quality guarantee.

myFlowerShop.com.ph features select flowers for gift-giving, including Roses, Tulips and other popular flowers in bouquets & other decorative arrangements. Come back or sign-up for our mailing list to learn more about new features and offers we will have in the near future.

Membership is absolutely FREE. All you have to do is register as a member at http://www.myFlowerShop.com.ph/members. Carefully fill out the registration form, completing all fields that are required. Once completed, you will receive an email notification. You will also be able to view and edit your registration details at any time. Welcome to the myFlowerShop.com.ph!

You obtain your very own username and password so that you don’t have to re-enter unnecessary account information on your next visits. This will also allow you to tailor myFlowerShop.com.ph to fit your needs, such as determining the recipients you would like to regularly send to. We will also send you emails on a regular basis featuring the latest promos and discounts on selected items, informing you of the best deals we can offer.

If you have forgotten your password, you can retrieve it by going to the members’ login page http://www.myFlowerShop.com.ph/members, enter your email address in the appropriate field, and your password will be emailed to you.

Once you visit our homepage http://www.myFlowerShop.com.ph, you will see various products on display as well as links to other items categorized for you to browse through. Just click on the desired links for more information on a particular product.

You can also use our Search tool on the upper portion of the webpage to look for a particular product. Just enter your desired search term or keyword in the field provided, such as “roses” or “lilies” or other related terms, click the “GO” button, and the appropriate search results will be displayed.

This is the best part -- making your online purchase! Browse through the products displayed and click on the item of your choice to view more information about it. If you wish to purchase the item, click on the ‘Add to Cart’ icon, depending on particular variants and delivery options that fit your requirement. The item will be automatically added to your shopping cart, where you will be able to view all the items you have selected. View your shopping cart at anytime by clicking the appropriate links, such as the “Shopping Cart” link on the upper portion of the webpage.

From your shopping cart, you can click on the “Remove” link to remove the item. You can also change the quantity to add or subtract the number of items you wish to purchase. Just make sure you click on ‘Update Cart’ to display changes made.

Once you have finalized your selections in your shopping cart, click on ‘Check Out’. You will then proceed to the transaction page, where the total cost of items you have purchased will be displayed, before shipping fees. You will be asked to fill up forms to indicate recipient information, shipping details, and method of payment among others. After completing the forms, click on ‘Continue Transaction’.

You will then see your total cost including cost of shipping. You are then asked to give your Credit Card and Billing Information. After answering all the required information, click on ‘Everything’s Ok. Complete Transaction”’. Only after this step will your order will be submitted for processing and approval. You will then see a confirmation page, where you will find details of your transaction. Please save this page, either by printing it out or copy-paste to a Word file, for example. This allows you to keep your transaction number, which you can use reference should you have any inquiries on your order. You online purchase is now complete! Congratulations!

After purchasing, you will be shown your transaction details including your Transaction Number. The Transaction Number indicates that your transaction has been successfully registered in our database and will now be processed for approval. You will also receive a confirmation e-mail indicating the same information. Please note down your Transaction Number as you will asked to present this in case of any inquiry. If you did not receive any confirmation e-mail, please notify us through e-mail at customerservice@myFlowerShop.com.ph. You may also click on “My Account” on the upper portion of our homepage, to view your transaction history.

Items purchased on myFlowerShop.com.ph will be delivered to the Shipping Address you specified in your online transaction form (refer to ‘How do I make a purchase’) via our certified couriers. Excluding Saturdays, Sundays and Holidays, orders will be delivered within the next 24-48 hours from the time of online purchase, unless otherwise stated for the particular product or storefront or if any concerns or issues arise. Some items such as large or customized goods may take more time to deliver. You will be duly informed should deliver time will take longer than expected.

For more information on Shipping, click on the ‘Shipping Information’ on the bottom portion our homepage (http://www.myFlowerShop.com.ph).

We can deliver to most local destinations in the Philippines, including Metro Manila and other major cities across the country. For more information on Shipping destinations, click on the ‘Shipping Information’ on the bottom portion of our homepage (http://www.myFlowerShop.com.ph).

Prices are already inclusive of delivery.

To determine status of orders, send e-mail to customerservice@myFlowerShop.com.ph. Please indicate all your order-related details, including your transaction number, inquiries, for cross-reference purposes.

The currency used on the website is Philippine Peso (PhP). We accept Visa and MasterCard credit cards.

myFlowerShop.com.ph uses 128-bit Secure Socket Layer (SSL), the encryption standard used by banks and financial institutions, following the best practices for e-commerce. All information is encrypted on our server before being transmitted over the Internet, making it even more secure. To know if your transaction is secure, locate the blue key icon or the locked padlock icon usually at the bottom portion in the status bar of your browser.

When you receive your confirmation e-mail advising that your transaction has been approved, this signifies that your credit card has been accepted by the credit card company and that your bank has already deducted the purchases that you have made from your account.

When you receive your confirmation e-mail advising that your transaction has been approved, it signifies that your bank has already deducted the purchases you made from your account. At this point, the charge to your credit card has already gone through, in the same manner as your credit card being swiped at any physical store for a real world purchase, and your order cannot be cancelled. Requests made prior to receipt of confirmation e-mail can still be made, however

Also, myFlowerShop.com.ph does not refund orders. We may, however, replace products sold should we determine that the products have been damaged and/or have been unsatisfactorily produced, handled, or delivered, beyond the control and knowledge of the recipient, depending on the evidence at hand. Such customer inquires will only be entertained if made via e-mail or phone call within 48 hours of receipt of purchased goods. Contact Customer Service at telephone number 7525279 or through customerservice@myFlowerShop.com.ph.

For more information on these policies, please refer to our Terms and Conditions and Disclaimer notice links found at the bottom portion of our homepage (http://www.myFlowerShop.com.ph). For additional after-sales support, you may want to also refer to the Return/Exchange Policy and Disclaimer notices per product, if any.

For concerns on orders, tracking, or delivery please send e-mail to orders@myFlowerShop.com.ph and for all other information, customer concerns, comments, complaints and suggestions please send e-mail to customerservice@myFlowerShop.com.ph or you can call us or send fax at our telefax number (632) 752-5279 or visit us at our Operations Center, Mezzanine Floor, Greenbelt Mall, Ayala Center, Makati City 1228, Philippines.

To place your ads in myFlowerShop.com.ph:

E-mail: advertise@myFlowerShop.com.ph
Fax: (632) 752-5279

Or send to:
c/o Advertising and Promotions Group
MyAyala.com, Inc.
Mezzanine Floor, Greenbelt Mall, Ayala Center
Makati City 1228
Philippines